Terms and Conditions
Section 1 Scope
These Terms and Conditions apply to all contracts concluded between Laurids Pucher e.U., operator of Raceready.bike, hereinafter referred to as the seller, and the customer via the online store at www.raceready.bike.
Deviating, conflicting or supplementary terms and conditions of the customer shall not become part of the contract, even if known, unless their validity has been expressly agreed.
Section 2 Conclusion of contract
The product presentations in the online store do not constitute a binding offer, but an invitation to submit an offer.
By clicking Add to Cart you place products in the cart without obligation. By clicking the order button in the checkout that is clearly marked as requiring payment, you submit a binding purchase offer.
The offer is accepted by sending an order confirmation by email or by delivering the goods. The purchase contract is only concluded upon that acceptance.
Section 3 Prices and payment terms
All prices are final prices in euros. As a small business under Section 6 (1) 27 of the Austrian VAT Act we neither charge nor show value added tax.
Shipping costs are shown separately and are not included in the product price. Standard shipping to Austria costs €6.99.
The checkout shows which payment methods are available before you complete the order, for example credit card, Apple Pay, Google Pay or Shop Pay. The purchase price is due when the order is placed.
Payments made through a payment provider are additionally subject to that provider's terms. We do not receive full payment details.
Section 4 Delivery and delivery times
Delivery is made to the delivery address specified by the customer. We deliver to Austria. Delivery to other EU countries is possible on request.
Goods are usually handed over to the carrier within 1-3 business days after receipt of payment. The estimated delivery time is shown in the checkout.
For special orders or items not in stock, delivery time may vary.
We are entitled to make partial deliveries where this is reasonable for the customer.
Section 5 Retention of title
The delivered goods remain our property until full payment has been made.
Section 6 Warranty
The statutory warranty rights apply. The warranty period for new goods is 2 years from handover of the goods.
For used goods, the warranty period is 1 year from delivery where the customer is an entrepreneur. A limitation to 1 year does not apply to consumers.
If goods are defective, you may first request repair or replacement. If neither is possible or would be disproportionate, you are entitled to a price reduction or, for defects that are not minor, to cancel the contract.
The statutory warranty under the Austrian Consumer Warranty Act (VGG) and the Civil Code (ABGB) remains unaffected. Manufacturer guarantees apply in addition and do not limit the statutory warranty.
Section 6a Manufacturer guarantee
Where the manufacturer or a service partner named by the manufacturer grants a voluntary manufacturer guarantee for the goods, only the terms of that manufacturer or partner apply. This guarantee is an additional promise by the manufacturer, not by Laurids Pucher e.U. / Raceready.
The statutory warranty under section 6 remains unaffected and is neither limited nor replaced by a manufacturer guarantee.
Whether a manufacturer guarantee exists, and in what scope, follows from the manufacturer’s information (for example a guarantee card, the manufacturer website or product documents). A note on the product page is for information only. The manufacturer’s current terms are decisive.
Claims under the manufacturer guarantee are generally to be made directly to the manufacturer or its service partner. We are happy to help you get in touch with the manufacturer (office@raceready.bike). We do not provide the guarantee performance ourselves, except where the statutory warranty applies.
Section 7 Limitation of liability
We are liable without limitation for damages arising from injury to life, body or health as well as for damages caused intentionally or by gross negligence.
Towards businesses, we are liable for slightly negligent breaches of essential contractual obligations only up to the foreseeable damage typical for this type of contract.
Otherwise, liability towards businesses for slightly negligent damage is excluded. Towards consumers, statutory liability remains unaffected; liability under the Austrian Product Liability Act is not excluded.
Section 8 Returns and return shipping
Please refer to our withdrawal policy for information on your right of withdrawal.
Please announce a return in advance by email to widerruf@raceready.bike. Pack the goods securely and include your order number.
The statutory right of withdrawal also applies to discounted items.
The customer bears the direct cost of returning the goods. The goods must be returned within fourteen days after the withdrawal is declared. Details are in the withdrawal policy.
Section 9 Dispute resolution
The former EU Online Dispute Resolution platform has been discontinued. In case of disagreements about an order, please contact us directly first via the contact details listed in the imprint.
We do not participate in dispute resolution proceedings before a consumer arbitration board.
Section 10 Applicable law and place of jurisdiction
Austrian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn.
The place of jurisdiction is Graz, provided the customer is an entrepreneur or a legal entity under public law.
§ 11 Customer information
Seller: Laurids Pucher e.U., Frauengasse 14, 8430 Leibnitz, Austria. Further details are in the imprint.
The essential characteristics of the goods are on each product page. The total price shown applies; shipping costs are shown at checkout before the order is placed.
The contract language is German. The order data is sent to you by email with the order confirmation; you can retrieve and save these terms here at any time.
We are not bound by a code of conduct. Manufacturer and brand names, logos and product images belong to their respective owners and are used only to identify the goods offered. We are not affiliated with the manufacturers unless stated otherwise.
Images labelled as AI visualisation show the product only illustratively; the manufacturer's product specifications prevail.
As of October 2026